Guarantees & Warranties
At Roto-Rooter, we believe in more than just providing exceptional services; we prioritize peace of mind for our valued customers. That's why we offer unbeatable guarantees, designed to ensure your satisfaction every step of the way. We are committed to on-time arrivals, transparent pricing, and dedication to quality service.
Roto-Rooter's residential warranties include:
- Drain Cleaning: Trust that we'll clear the blockage, or there will be no labor charge. All drain cleaning services are backed by a 6-month guarantee.
- Plumbing: Enjoy a comprehensive 1-year warranty covering both labor and parts for all plumbing services.
- Water Heaters: Benefit from a dual warranty system, including a 1-year parts and labor warranty and a 6-year tank warranty provided by the manufacturer*.
- Excavation & Pipe Relining: Rest assured with our 5-year replacement warranty for excavation and pipe relining services.
- Water Softeners: Experience reliability with a 1-year parts and labor warranty, alongside a manufacturer-provided 5-year parts and 10-year tank warranty*.
- Water Filtration Products: Trust in quality assurance with our 1-year parts and labor warranty on water filtration products.
* Please consult your product(s) manufacturer for specific warranty details pertaining to your product.
Some Roto-Rooter locations may charge trip fees, estimate fees, or after-hours service fees. Services offered, hours of operation, and guarantees may vary by location. Contact your local Roto-Rooter for details.