Ann Arbor Plumbers Near You

Kevin was the tech. He was very helpful, polite, and informative. He fixed the problem and cleaned up after himself. I wanted you to know how please I was to ... have Kevin on site. I will request him again when I call. Doug Behnke

Roto-Rooter was able to get someone out to my house right away and the technician, Brian, did a great job explaining everything that was being done and delivering great service. ... No more sewer back up and everything is running freely through the plumbing system!

David arrived promptly, was polite, and worked tirelessly for hours to resolve the issue--ensuring he eliminated all possibilities. And then cleaned up!

Excellent Service. Had clogged drain and was able to get technician out same day. Josh J. was right on time, professional and efficient and made it so easy. ... Super grateful. Highly recommend Josh and the team at Roto-Rooter Ann Arbor.

NEW CUSTOMER, CALL IN THE MORNING AND THEY WERE THERE BY MID DAY. TECH. CAME OUT ACCESSED THE PROBLEM AND EVERY THING WAS TAKEN CARE OF IN A VERY TIMELY ... MANNER. THANK YOU, ROBERT LEE!!! AND ROTO-ROOTER.

Same day service to clear a house sewer problem. Zach went above and beyond to clean and clear the system, and gave us valuable information about our future options. ... He took the time to explain everything in detail - we could not have asked for more!

We had Jay and Zack working on our kitchen today. They went out of their way to reassure me that they will help my family! They did such an amazing ... job and worked so hard. I truly appreciate all of the efforts that they went through to help me return to life as normal! Both guys were also great with my kids, which was also helpful. Thanks again for making my day!

Several months ago I had a leak in my toilet. Being a single mom and with limited income, I tried to fix it myself. After many attempts, I decided to ... call Roto-Rooter. Paul Smith (#8224983) came to my house for the service. He was absolutely wonderful! He was kind, courteous, and helpful. He reassured me I had done all the right steps and was on the track to fixing it. He was professional, helped me understand what he was doing, and made me feel confident I could fix it again. I want to thank Paul for the overall great experience he provided!

Several months ago I was having trouble with a toilet leak. Being a single mom I tried to fix it myself. Finally I called Roto-Rooter and Paul Smith (#8224983) was ... assigned to my call. He was so kind, upbeat, and helpful. He was very professional and at the same explained to me what he was doing and why. He told me I had done all the right things to try to fix it. His lovely demeanor just set me at ease and gave me confidence that I could fix it if it happened again.

Several months ago I was having trouble with a toilet leak. Being a single mom I tried to fix it myself. Finally I called Roto-Rooter and Paul Smith (#8224983) was ... assigned to my call. He was so kind, upbeat, and helpful. He was very professional and at the same explained to me what he was doing and why. He told me I had done all the right things to try to fix it. His lovely demeanor just set me at ease and gave me confidence that I could fix it if it happened again.

Thanks to Mike for the excellent job he did with my annual sewer cleaning. Added to the competence your company has typically provided over the years are the “extras” I ... received from him today: his efficiency which made it possible to beat the severe thunderstorm that was approaching; his securing doors that would be difficult for me to reach; and, his carrying inside for me a package that arrived. I so appreciate such superb service.

Our tech, Keith, did an excellent job. He assessed the situation and gave us choices. He worked and quickly had us back in business. I truly appreciate ... his kindness and professionalism. Thank you!

Mike and Kevin provided top notch service earlier this week. Prompt with arrival time, professional, no messes left behind, and they worked continuously! With their combined years of experience, they ... never seen such a disaster of outdoor plumbing from house to septic tank. (No thanks to previous house owner-ugh!) The communication was thorough and recommended a few options to avoid any future issues. Thank you fellas!!!

I called Roto-Rooter Sunday January, 30, a.m. because DTE could not come until Tuesday. Our water heater was badly leaking. The response was she would get in touch ... with an emergency tech. He called back and said he would get here ASAP which was 3 p.m. His name is KEVIN and he brought a new water heater for us and also noticed our furnace pipes were leaking and he could replace them. He did a marvelous job and we want to thank him for all he did. Kevin is a very special caring person and we as seniors appreciate his hard work. He had 2 more calls when he left us at 6:30 p.m. Jacqueline

Paul Smith was one of the most professional and considerate plumbers I have ever met. He explained my options and showed me what was happening. Although I am ... getting a second opinion I would recommend Paul 100%!

I just wanted to pass on that your technician (Stuart) who came out to resolve a downspout drain back-up that was a bit more complex than anticipated did a fine ... job. He really seemed to care about doing a good job for the customer and making sure the problem was resolved to my satisfaction.

I was very happy with Sean(?) Heath's service call for a basement drain back up. I've had this happen numerous times before, which other companies had difficulty resolving. His diagnosis ... of the problem was one no one had discovered before. He went out of his way to resolve the issue, and was professional, courteous, and friendly.

I was very happy with Sean (?) Heath's service. I've had my basement drain back up numerous times before, which other companies had difficulty resolving. Yet his diagnosis of the ... problem was one no one had discovered before. challenging situation, he took the time to tell me the potential and went out of his way

I was very happy with Sean (?) Heath's service. I've had my basement drain back up numerous times before, which other companies had difficulty resolving. Yet his diagnosis of the ... problem was one no one had discovered before. challenging situation, he took the time to tell me the potential and went out of his way

The plumber who came out to fix my shower valve, Joe, was absolutely amazing. As a new homeowner, the many plumbing issues of my old house are overwhelming, but Joe ... helped me out with everything! He was incredibly patient and taught me how to fix the valve, and out of the kindness of his heart fixed another leak and my broken toilet....the man was a godsend. He won you a loyal customer.

Kevin installed new toilet on 8/5/20. I just want to say thank you to this excellent employee by letting his company know that he was very helpful, considerate and capable. ... Many thanks to kevin and roter rooter.

I cannot say enough good things about Paul, the technician from the Ypsilanti, MI office. The previous owner of the house had made some modifications that made it very difficult ... to clean the drainage pipes. However, Paul persevered in trying to find a solution and eventually got everything clear. He was very professional, hardworking, knowledgeable, determined, friendly, and truly wanted to help us. I believe he even gave up one of his days off to try to help us. (The problem occurred during Christmas week when we had guests.) Kudos also to Shane who came out to help and the two of them finally got things flowing. Shane was also professional and very knowledgeable.

I came home to an active leak and flooded garage and they were the only people I called that prioritized my situation and helped me that night. The technician, Kevin, ... was professional and considerate and friendly. I highly recommend this company!

Jason the technician was fantastic- he was on time, polite, and explained everything.

Kevin came out on Thanksgiving weekend to fix a leaking outdoor spigot without a shut-off valve. As usual, Kevin was prompt, professional, and explained my options for both immediate and ... long-term solutions. I'm always satisfied with his service. Thank you.

Roto-Rooter did a phenomenal job. As a director, of facilities for schools. I appreciate their professionalism. My biggest issue is their morning start time.

Upon completion of services the technician informed me that he had dropped his ladder into the wall and created a hole, of which was about 2x4 inches. I didn’t request ... money off the bill but now I realize I should have. Today I discovered additional damage caused by the technician. An electrical outlet was half ripped out of the wall, a painting had its frame completely broken apart and hidden behind a mattress, and a lamp had been broken. I am completely astounded that the technician hid this from us and could have potentially caused a fire from the state the electrical outlet was left in.