Ellicott City's Trusted Plumbing, Drain & Water Cleanup Company

Min, the service technician did an outstanding job. He is an excellent worker.

Van (Tech # 3628) did an outstanding job diagnosing and fixing a clogged outdoor drain and sump pump replacement. Van was very professional, great communication skills, excellent workmanship skills and ... cleaned up the entire worksite to perfection. Would highly recommend and would use him again in the future.

Nyi was very professional and patient with my list of questions. He even identified and fixed a pipe problem that several othet companies never mentioned. I highly recommend Roto-Rooter.

Always impressed by their prompt (as in immediate) service! As a landlord, I don't have the luxury of time to wait for the plumber to come. My tenants report an ... issue and it is my job to act immediately. Thanks to Rotor Rooter being a 24/7 operation, I'm consistently looking good to my tenants because the issues are resolved the same day. THANK YOU!!

The plumbers were professional and knowledgeable. They explained everything in a way I could understand.

John Ram came right out when our main drain backed up. We called and within a hour he was there. He cleaned out the drain and the entire mess ... even when we told him we would clean. What a guy and a good company. Thank you John Ram.

Chan called about 20 minutes after I scheduled my service, arrived soon after, and he got to work on the clogged drain. He was knowledgeable and polite.

After I call Roto-Rooter plumbing service, about that I could not cut off the water in the shower, Unbelievable late in the evening after 8:00 P.M. ... They had a Technician here in 40 minutes . Technician SBI #5363 was above knowledgeable and efficient . He fix and repair my shower and made my day because I had guess here from out of town to attend my son's wedding, so running water very important to me and my guess at this time.

Hi, Khiangte did a terrific job. He was very professional and left the place very clean.

The technicians arrived promptly and performed all of the work neatly and completely as needed. They were both very polite and helpful. I was 100& satisfied.

The technician was very knowledgeable and fixed our problem in a timely manner. He also took precautions not to make a mess.

I have now used Roto-Rooter multiple times. Sat, the technician, saved the day again, replacing a cracked toilet seat cover cleanly and efficiently. He always explains what he’s going to ... do,walks through the pricing and gets the work done thoroughly and in record time. I am extremely happy with Roto-Rooter’s responsiveness, outstanding customer service and compassionate technicians!

Folks arrived in a timely manner and started the job they came in to do. The Restoration Team were very professional and courteous. Brad followed up with informing ... what will take place. They prevented what would have been a catastrophic. Will be happy to use their services again.

Great efficient services. Repairs done quickly. Will always call Roto Rooter for our plumbing needs.

excellent worm very very happy I can smile again

Joseph 5423 did an excellent job replacing my water heater the same day I called it in. He worked tirelessly for 6 hours in the middle of the night until ... the new unit was up and running. Our family says thank you!

Very professional. Protected my new hardwood floors. Explained everything to me as they were working. I would not hesitate to use them again.

Excellent service provided by Roto-Rooter.

Service tech provided details on what was happening and completed work in a timely manner. I appreciate the handymen who have performed work in my house on behalf of ... Roto Rooter for their professional performance and I will continue to call Roto Rooter for all of my plumbing needs.

Sat, I believe his name was, did an excellent job.

Your folks were efficient, courteous and hard working. Thanks for a job well done

We had a particularly tricky clog in a hard to reach area. The technician was prompt and quickly assessed the situation. He got right to work and was very thorough, ... especially with the clean up.

Outstanding service, on time....actually a bit early which was no problem. The service Tech. Maung was very professional and handled all details of this call in a thorough manner and ... fashion. Resolved the problem with no remaining issues and provided additional information for preventive measures. Could not have asked for more or better service... Thanks again....

the representative was very professional, knowledgeable and understanding.

She was absolutely fantastic!

We were thrilled to be able to get service on a Sunday. Staff were prompt and professional. They completed the service with minimal disruption to our schedule.

Service was perfect. Called ahead, arrived on time and fixed the problem with in an hour. Mung was professional and very polite. You have a great employee there! We will ... use again! Thank you for the best service.