Kennewick Plumbers Near You

Roto Rooter and John Ball of Kennewick, WA did a great job for us. The toilet and bathtub started backing up at my parents' house in Kennewick, WA while my ... sister and her husband and two children were visiting from out of town. We called Roto Rooter and they arrived at their specified appt. time. Our technician was John Ball. He was very through, professional and explained things very thoroughly He was very knowledgeable. It was so hot outside, near 100 but he kept on going and figured out that when the city was previously working on an issue with the pipes in front of the house in the cul de sac months earlier, they damaged a pipe that connected with ours. The water had been able to drain slowly but enough to get through when it was just my parents were using water, but when four more people were using that's when the issue occurred. He used a camera and found the issue and marked where the damage was located out in the street which was right under the area where the city had done their work. The city actually admitted they had caused the damage thanks to John's photos, explanation and knowledge. We got lucky, John saved my parents thousands and thousands of dollars.