Marlborough's Trusted Plumbing, Drain & Water Cleanup Company

Aaron did a terrific job of unclogging our drain, which a previous plumber had given up on. He was courteous and professional.

Great service-even on a holiday.Thank you

Knew the problem fixed it no fuss

The service technician, Aaron was on time, polite, courteous and respectful. He got right to the job, analyzed it and went into action. Great job! 5 stars! Technician # 5969 was excellent! Definitely ... recommend highly! Jim

Service was timely and did not disrupt our daily operations. Technician fixed the problem quickly and offered us solutions to alleviate future problems. If we need future service we would ... not hesitate to call again.

Extremely good plumber responded on the 4th of July. Very nice, trustworthy and polite.

Dave G was awesome! Polite, nice, smart and super fast. Thank you so much!

Damien and grigory (sp) were excellent. They were kind, explained everything, answered my (many) questions without rushing and then completed the job with professionalism. I would use Roto Rooter again ... because of those two. Aimee

GREAT SERVICE RESOLVED MY ISSUE

Polite and knowledgeable serviceman, easy and efficient appointment process.

Fantastic Prompt Service !

Ray was very thorough in explaining everything to me, great man, great service.

I called and they were able to come over within 3 hours. We had a major problem and they fixed it right away. The plumber was very personable ... and did a great job! The problem was not something that I could have handled by myself. I was glad I called and got a professional.

Had a great experience with our technician Bright. He arrived very quickly (within 30 mins) to help us figure out a backed up toilet. He diagnosed the situation very quickly ... and provided great service to get us back up a running in now time! Very personable and professional individual who made the entire experience a tremendous one considering the circumstances!

You fixed the problem right away for me. The technician knew what he was doing.

Service was great found where the blockage was and corrected it.

Response within time promised.

Albi did a great job. Really nice guy! A blocked sewer line is a nightmare problem. Sewage coming up from toilet and bathtub drain, and no way to stop it. Ali snaked ... 45 feet to clear it.

The water restoration team did a great job dealing with a difficult situation. Thorough and professional. John, the plumber, was professional, resourceful, friendly, and dedicated to correcting the stack pipe leakage ... problem, the water drain issue and correcting anticipated future pipe leakage problems. Seemed to have my best interest at heart. Bryan, on site contact and manager, was knowledgeable, professional, courteous and extremely helpful. A very professional, personable, and knowledgable work team!

When I call Roto-Rooter for any issue I try and request Mike Nicoll. Explains every step in his process, and very please in the manner in which he conducts himself ... in my home. Stays on the job until we are both completely satisfied with it.

Technician arrived on time and was very clear with answering any questions and efficient in getting the problem solved. He was professionaly friendly and informative. I was very ... satisfied and comfortable with having him in my home. Thank you to Stephen H for correcting our drain problem.

Tech arrived within a couple hours of my initial call. Tech was professional and was quick and efficient.

Angelo was very courteous, helpful and efficient.

Service was fast and great!

Plumber arrived early,was very personable he fixed the problem quickly

The woman that answered the phone was very pleasant. She initially said 4 hrs for service but no one was working. I was not pleased. Not her fault. I ... had to be without any water for 12 hrs. 2 teenagers here. No ac I wasn’t happy at all. I got a call this morning and tech was here in an hour. He was great! Nico. Answered my questions. Let me watch process. He sanitized. Wiped things. Did a great job! Nico saved the day for you.

Courteous and on-time. I’ve problems in the past with roto-rooter not showing up or giving poor customer service. This experience was far better.